Return / Refund Policy:
We Want You To Love Your Shopping Experience With Us, But If Something Isn’t Right, Do Kindly Let Us Know.
As A Standard Company Protocol Across All Direct Point Of Sales, Debelle Does Not Endorse Any Return Or Exchange Policy Irrespective Of A Domestic Or International Order, Neither On Off The Rack Nor On Made To Order Pieces Except In Case If There Is An Irreparable Technical Issue With An Altered/Ordered Piece Against The Client Specifications, For Example – Sizing Issue, Fabric Covering, Colour Mismatch, Length Issue, Etc.
In The Above Mentioned Situation, The Client Must Notify Debelle About The Issue Over A Call Or Whatsapp During Business Hours within 48 Hours Of Receiving The Order on +91 93773 99900.
However, It Is Only After Receiving An Acknowledgment Of The Same From Debelle, You May Send The Outfit Back To Us For The Necessary Corrective Actions. Unsolicited Returns Will Not Be Received Without Authorization. The Customer Will Be Responsible To Pick-Up Products Sent Without Prior Intimation. Once The Garment Is Received, Please Be Informed That The Sole Discretion Of Accepting The Return And/Or Exchange Of The Rejected Piece Lies With Debelle. Only Based On The Timelines And Quality Of The Returned Piece. While Returning The Outfit Please Ensure That The Merchandise Is Unused, And Is In A Properly Sealed Condition As You Received It, With Its Original Packaging.
The Decision However Will Be Taken Within 7 Business Days Of Receiving The Outfit And You Will Be Duly Notified Of The Same. All Approved Returns And/Or Exchanges Are Given In The Form Of Credit Notes With A Maximum Validity Of 30 days After Authorization.
